*All of our prices are in Canadian (CAD) dollars.
Payment
We accept Visa (credit and debit cards), Mastercard (credit and debit cards), American Express, Paypal, and Apple Pay. We also accept Online Email transfers for Canadian shoppers only purchasing a commissioned piece - Please send us an email if you choose to use this method.
Shipping
All US and Canadian orders come with a tracking number. Please allow 2-4 business days before we ship out. You will receive an email once your order has been shipped along with your tracking number. Please note that International orders do not come with a tracking number. All customs fees will vary in each Country and are not under our control. Therefore they are the responsibility of the buyer.
We ship via Canada Post with estimated shipping times below:
Calgary orders - 1-2 business days
Canadian orders - 2-4 business days
US orders - 6-12 business days
International Orders - 10-20 business days
Please note we only consider a package lost after 6 weeks (which is Canada Post guidelines) and will look into the problem at that time.
Returns
We do our best to make everything clear on our website with descriptive details and photographs. However, we get that this isn't always perfect. And we want you to be happy with your purchase! So let's make that happen...
If you are unhappy with your order, we will gladly exchange your items or refund your purchase (minus shipping costs) within 14 days of receiving your order. All items must be in their original condition, which means unused and no knicks or scratches or anything. Just send us an email with your order info and we'll fix the problem. Please note, the buyer is responsible for all shipping costs on all return items.
Sorry, but all commissioned work cannot be returned or refunded. It is a final sale.